-After reading about “signature touches” twice, it’s time to describe your own. It might be as easy as a chocolate with the hotel’s logo on the nightstand or as intricate as a handwritten letter on the mirror.
-Boost efficiency by being clear: there should be no confusion about the distinctions between cleaning a room for an in-house guest and doing a complete turnover. This will make guests pleased and cut down on the amount of time spent turning down versus turning over a room.
-Provide distinct checklists for non-run-of-the-house room categories. Included in this could be instructions on how to maintain or clean specialized equipment, like jet tubs or exercise equipment.
-Calculate staffing levels and cleaning schedules for hotel rooms according to occupancy. Finding out how long a complete room turnover takes and how many are booked for the day is the first step in doing this.
-When restocking on toiletries, refreshments, or amenities, keep in mind the “use by dates.” Nobody wants to open their Nespresso and discover an outdated bag of chamomile tea.
-Make use of cleaning materials and solutions with subtle, non-overpowering scents.
-Plan routine maintenance for all appliances, such as duct cleaning, air conditioner filter changes, and appliance inspections. These could take a little longer or cost more money, but they are well worth it as compared to guests griping about broken equipment, loud noises, or overpowering odors.
-Ensure that your housekeeping carts are easily movable throughout your rooms, hallways, and carpets by standardizing their arrangement.
-Plan on deep cleaning the windows, carpets, back of the house, guest rooms, and public areas on a regular basis. Refresh cleaning checklists upon the addition of additional facilities.
-Give your housekeeping staff praise and give them the freedom to voice concerns about new or recurring problems. Finding out about loose towel racks from a team member is more preferable to finding out from a visitor.
-The next piece of advice for hotel cleaning is to return to the floor with your group and observe how a typical hotel turnover is carried out.
